Returns & Exchanges
At Only, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items. If your purchase isn't quite right, follow our simple process to receive a full refund or exchange.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the original items with all tags still attached into the shipping bag or box, ensuring the parcel is securely sealed.
Attach the Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand over your package at any authorized drop-off point and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing